Privacy Policy
CloudKleyer GmbH appreciates your interest in our company and our products. With the following information, we would like to provide you, as a customer, as someone interested in our products and services, as a supplier, or as a visitor to our website, with an overview of how we process your personal data and your data protection rights. Because the protection of personal data is important to us, your data is processed only in accordance with the requirements of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Below we describe which data is processed within the scope of our business relationship and during your visit to our website.
Categories of data processed for website users
- Responsible
The contact details of the responsible parties are:
CloudKleyer GmbH
Walther-von-Cronberg-Platz 2
60594 Frankfurt am Main - Contact address for data protection inquiries
- Personal data
Personal data is information about the personal or factual circumstances of an identified or identifiable natural person. This generally includes information such as IP addresses, first and last names, addresses, telephone numbers, or dates of birth. Information that cannot be directly linked to your actual identity, such as statistical values regarding the number of users of a website, is not personal data.
- Processed data categories for customers and suppliers
In connection with our business relationships with you, the following data categories are regularly processed:
- Personal master data (name, date of birth, place of birth, nationality)
- Contract master data (contractual relationship, product or contract interest)
- Identification data (ID data)
- Communication data (telephone, email, address, IP address)
- Customer history
- Contract billing and payment data
- Planning and control data
- Advertising and sales data
- Information from third parties, for example in connection with credit agencies or from public directories
- Categories of data processed for website users
When you use our website, data is transmitted to our web server via your internet browser for the purpose of establishing a technical connection. The following data is recorded during an ongoing connection between your internet browser and our web server:
- Date and time of the request
- Name of the requested file
- Page from which the file was requested
- Access status
- Web browser and operating system used
- Full IP address of the requesting computer
- Amount of data transferred
- Legal basis and purposes for data processing
CloudKleyer and the service providers commissioned by us process your personal data on the basis of the following legal bases and for the following processing purposes:
- Contractual basis (
preparation, termination), Art. 6 Abs. 1 lit. b GDPR - Answering inquiries and carrying out pre-contractual measures
- Preparing, negotiating, and fulfilling a contract
- Granting access to certain information and offers
- Legal obligation, Art. 6 Abs. 1 lit. c GDPR
- Official or court order
- Fulfillment of statutory retention obligations, particularly of a tax-related nature
- Legitimate interests, Art. 6 Abs. 1 lit. f GDPR
- Administrative purposes within the group
- Improvement of products and services
- Communication with interested parties and customers via email or telephone
- Evidence preservation interests in the context of defending or asserting legal claims
- Prevention of misuse or other illegal activities within the company
- Ensuring data security
- Video surveillance to enforce house rules and to collect evidence in the event of break-ins (see also Section 4 of the Federal Data Protection Act)
- Measures for building and facility security (e.g., access controls)
- Data exchange with credit agencies (e.g., SCHUFA) to determine creditworthiness and default risks
- Consent, Art. 6 Abs. 1 lit. a GDPR
- Sending advertising such as price information in the case of non-existent business relationships
- Contacting via the website
- Photographs at events
- Contractual basis (
- Revocation of consent
You have the right to revoke your consent to the processing of your personal data at any time with future effect. This does not affect the legality of the processing of your data until the revocation.
- Sharing of data
Within CloudKleyer GmbH, only those departments that require your data to fulfill contractual and legal obligations or for internal administrative purposes will have access to your data. Your personal data will not be shared with departments outside of CloudKleyer GmbH unless this is necessary for the purpose of contract execution, you have expressly consented, we can assert a legitimate interest, or we are required to do so by an official or judicial authority.
Service providers we engage as part of contract processing agreements, as well as vicarious agents, may also receive data for these purposes. These include companies in the IT services, logistics, printing services, telecommunications, debt collection, management consulting, and sales and marketing sectors. To the extent we engage external service providers as contract processors, they are carefully selected and, in accordance with Art. 28 GDPR, are obligated to comply with all data protection regulations.
Other potential recipients of personal data may be:
- Public bodies and institutions (such as financial, judicial, and law enforcement authorities) where there is a legal or regulatory obligation,
- Auditors, tax advisors, or lawyers
- Transfer of personal data to third countries
Data will be transferred to locations in countries outside the European Union (so-called third countries) if
- it is necessary to execute your orders (e.g., delivery orders),
- it is required by law (e.g., tax reporting obligations, combating criminal offenses),
- it is necessary to ensure the company’s IT operations,
- we have a legitimate interest in this data transfer, or
- you have given us your consent.
When data is transferred to a body in a third country, appropriate guarantees pursuant to Art. 44 et seq. GDPR ensure that the level of data protection in the European Union is maintained.
- Price information
To personalize the price information, we store personal data such as your first name, last name, contact details, and corresponding company name. We use this data exclusively to send the requested information and to document your consent. You can revoke your consent to the storage of your data, your email address, and their use for sending price information at any time and with future effect. Please follow the instructions in the email or write to us using the contact information provided.
- External links
Our online offering contains links to third-party websites with which we have no contractual relationship. Once you click on a link, we have no influence on the processing of any personal data, such as the IP address or the URL containing the link. We are not responsible for the processing of such personal data by third parties.
- Cookies
This website uses so-called cookies, which are small text files that are stored in your browser. Cookies are used in particular to make our offering more user-friendly and effective. Most of the cookies we use are so-called “session cookies”, which are automatically deleted after you visit this website. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. Your browser can be configured so that you are informed about the use of cookies and only allow them in individual cases, and so that you do not want cookies to be accepted. Please refer to the information provided by the manufacturer of your browser for more information. If cookies are deactivated, the functionality of this website may be limited.
- Social media
We maintain so-called “fan pages” and company-related online presences on various social networks and platforms to communicate with customers and interested parties and to inform them about our services and activities. For this purpose, we provide links to our fan pages and online presences on our website so that they can be found more quickly. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
- LinkedIn
Our website also links to the LinkedIn network. The provider is LinkedIn Corporation (hereinafter “LinkedIn”). If you click on the link, you will first be redirected to your (logged-in) user account via a separate browser window. LinkedIn also receives information about your visit to our website by processing your IP address. Furthermore, it is possible to associate your visit to our website with your user account. We would like to point out that we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found in LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy.
- XING
This website also links to our presence on the social platform XING, which serves to initiate and establish professional contacts.
- LinkedIn
- Data security
Our employees and the service providers we engage are obligated to maintain confidentiality and comply with the provisions of applicable data protection laws. The company takes appropriate technical and organizational security measures to protect your personal data from loss, alteration, destruction, and unauthorized access or disclosure. Our security measures are continually being improved in line with technological developments.
- Duration of data storage
We generally store your data for the duration of the contractual relationship with you or your employer, or for as long as necessary to provide our online services. We also store your personal data if we have a legitimate interest in continued storage. Data will be deleted after the expiration of the statutory or contractual retention periods, for example, with regard to retention periods under tax and commercial law. Data that is not subject to retention requirements will be deleted once the aforementioned purpose no longer applies.
- Rights as a customer, supplier and user of our website
As a customer or user of our website, you are entitled to various rights. Please use the information in the Contact section to assert your rights. Please ensure that we can clearly identify you. In accordance with the General Data Protection Regulation (GDPR), you will receive information about what data about you is stored at any time upon request and free of charge in accordance with Art. 15 GDPR. Please note that your right to information may be restricted under certain circumstances in accordance with statutory provisions, particularly Section 34 of the new Federal Data Protection Act (BDSG).
Furthermore, you have the right to rectification of this data under Art. 16 GDPR or, under Art. 17 GDPR, to erasure of this data, provided the legal requirements are met. Excluded from the right to erasure are, for example, stored data relating to business processes that are subject to statutory retention periods.
Furthermore, according to Art. 18 GDPR, you have the right to have the processing of your personal data restricted.
- Right to object
Furthermore, according to Art. 21 GDPR, you have the right to object at any time to the processing of your data that we carry out to protect legitimate interests, for reasons arising from your particular situation. We will then stop processing your data unless we can demonstrate compelling legitimate grounds for continued processing that outweigh your interests, in accordance with legal requirements.
- Right to object to direct marketing
You can also object to the processing of your personal data for advertising purposes at any time (advertising objection). Please note that for organizational reasons, there may be an overlap between your revocation and the use of your data as part of an ongoing advertising campaign.
- Right to data portability
Furthermore, upon request, we guarantee the portability of the personal data you have transmitted by providing it in a common and machine-readable data format.
- Obligation to provide personal data
To the extent that a contractual relationship exists between CloudKleyer, on the one hand, and you, on the other, you must provide the personal data that is necessary for the initiation, execution, and termination of the contractual relationship and for the fulfillment of the associated contractual obligations, or that we are legally obligated to collect. Without the provision of this data, we will generally not be able to execute a contract with you.
Unless data processing within the scope of your use of this website is necessary for the initiation, execution, or termination of a contractual relationship or for the fulfillment of contractual obligations, and is also not required by law, the provision of your data is voluntary. Please note that certain website functions or other services may not be available if you do not provide the required data.
- Automatic processing of personal data
Exclusively automated processing of your personal data will only take place if this is necessary for the conclusion or performance of a contract and if this does not have any legal or similar effect for you.
- Complaint to supervisory authorities
If you have any complaints regarding the processing of your personal data, you have the right to contact the relevant supervisory authorities. You can contact the relevant data protection authority for CloudKleyer: The Hessian Commissioner for Data Protection and Freedom of Information
Gustav-Stresemann-Ring 1
65189 Wiesbaden
Telephone: +49 611-1408 0
poststelle@datenschutz.hessen.de - Copyright
All text, images, graphics, audio, video, and animation files, as well as their arrangements, are protected by copyright and other intellectual property laws. They may not be copied for commercial purposes or for distribution, nor may they be modified or used on other websites. Some of the company’s websites also contain material that is subject to the copyright of those who provided it.
