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Colocation in a Tier III Data CenterHost your IT equipment in our data centers with secure infrastructure, reliable connectivity, and direct access to DE-CIX.
Managed IT Services
CloudKleyer provides managed IT services for business infrastructure on customer premises and in our data centers. As a managed service provider, we deliver managed IT support for physical hardware, virtual machines, private cloud infrastructure, storage, backup, and security solutions.
SEND REQUESTManaged On-Premises IT Infrastructure
We provide managed IT support for physical infrastructure located on customer premises. Our specialists monitor, maintain, and support servers, storage systems, network equipment, and other infrastructure components.
CloudKleyer is responsible for the supported physical infrastructure, while the customer retains control of applications and end-user workplaces.
PRICING
- Managed service contract: €150/hour under contractual terms
- On-site support without a contract: €200/hour
- Service area: Frankfurt am Main and the surrounding region
Managed Data Center Infrastructure
We provide managed IT support for customer-owned infrastructure hosted in our data centers. Our specialists handle monitoring, maintenance, troubleshooting, component replacement, and other Remote Hands and Smart Hands tasks under an ongoing service contract.
The same technical tasks are available as individual Remote Hands or Smart Hands services on an hourly or project basis without a managed service contract.
PRICING
Hourly Rate: €90/hour
The price depends on the requirements, scope, and nature of the work and is agreed before the project starts.
Post-Warranty Hardware Maintenance
When the manufacturer’s warranty expires, CloudKleyer can take over the ongoing maintenance of your IT equipment under a managed service contract.
For a predictable monthly fee, we identify hardware failures, source the required replacement parts, and replace failed components, including expensive hardware, at no additional cost.
PRICING EXAMPLES
First name | Last name | Company | Country |
|---|---|---|---|
Equipment | Service Level | Monthly Service Cost | |
Fujitsu ETERNUS DX100 S3 | 24/7 | €95 | |
Fujitsu ETERNUS DX200 S3 | Next business day, 9/5 | €60 |
Managed Virtual Machines and Private Cloud
CloudKleyer provides setup, deployment, monitoring, and ongoing maintenance of virtual machines and private cloud infrastructure. We can manage individual VMs or support a complete private cloud environment, depending on your business requirements.
Our specialists handle day-to-day technical operations to keep the infrastructure stable, secure, and available.
PRICING
The service price depends on the number of virtual machines, infrastructure configuration, and scope of managed IT support.
Managed S3 Storage
CloudKleyer provides fully managed S3-compatible storage for business data, with capacity scalable to your requirements.
We operate and maintain the storage infrastructure, providing a secure and reliable environment for storing and accessing your data.
S3 PRICING
First name | Last name | Company | Country |
|---|---|---|---|
Usage per GB | Reservation per GB | ||
€0.02 | €0.01 |
Managed Backup
CloudKleyer configures, monitors, and maintains backup processes to protect business data and reduce the risk of data loss. Our managed backup services can include Acronis or Veeam solutions together with fully managed storage prepared for backups and maintained by our specialists. Dedicated hardware or additional storage resources can also be provided depending on your infrastructure requirements.
Acronis Backup Pricing
Storage Volume | Price per GB/month |
|---|---|
Up to 100 GB | €0.10 |
101–500 GB | €0.085 |
501–1,000 GB | €0.075 |
1,001 GB and above | €0.06 |
Veeam Backup & Replication Pricing
Service | Monthly Price |
|---|---|
Storage | €0.05/GB |
Virtual machine | €11 |
Managed Security Services
CloudKleyer provides managed security services to protect business infrastructure against network threats and disruptions. Our security solutions include managed DDoS protection and managed firewall services.
Managed DDoS Protection
Internet connectivity up to 10 Gbps is available with DDoS protection. Traffic is filtered through a dedicated connection using a tested hardware and software security solution to help protect your infrastructure against DDoS attacks.
Managed Firewall Services
We provide managed firewalls from leading global vendors, including FortiGate, Sophos, F5, Palo Alto, and others. CloudKleyer hosts the firewall in a Tier III data center, configures it according to your business requirements, and provides network connectivity, firewall hardware, ongoing maintenance, and licensing.
Licenses can also be provided for customer-owned firewall equipment.
DDoS Protection Solution Pricing
Monthly rates for DDoS-protected Internet based on bandwidth.
First name | Last name | Company | Country |
|---|---|---|---|
Bandwidth | Monthly Rate | ||
10 Mbps | €105 | ||
20 Mbps | €185 | ||
25 Mbps | €205 | ||
50 Mbps | €275 | ||
100 Mbps
| €590 | ||
200 Mbps | €735 | ||
300 Mbps | €860 | ||
500 Mbps | €980 | ||
1 Gbps | €1,550 | ||
2–10 Gbps | On request |
Responsive Support via Messengers
As a managed service provider, CloudKleyer offers responsive support through convenient communication channels, including messengers.
Our specialists respond quickly and provide practical assistance for your managed IT services without unnecessary delays. Support is available in English, German, Spanish, Greek, Ukrainian, and Russian.
Payment by Bank Card
CloudKleyer customers can pay invoices of up to €500 by bank card via Stripe.
How to pay:
- Request card payment from CloudKleyer support.
- We will send the invoice and secure payment link to your specified email address.
For other payment options or billing questions, please contact our support team.
Additional Services from CloudKleyer
Testimonials from Our Partners
Dr. Silke Klinge
IPE Institute for Policy Evaluation
5/5
The IPE Institute for Policy Evaluation has been a client of CloudKleyer Frankfurt GmbH since 2015. Since the beginning of our cooperation, we have been very satisfied with all the services we have used.
Ilya Vakhrushev
LLC Udeks, CIO
5/5
I am writing to recommend the services of CloudKleyer Frankfurt GmbH. Our company is using the services of CloudKleyer for the past two years, and we are completely satisfied. They do an excellent job, are punctual, supportive and the rates are always competitive as well.
The Technical Department Team
SIG GmbH
5/5
In 2015, quite by chance but, as the future showed, in a truly pivotal way, employees of our technical department first discovered the CloudKleyer website and then got acquainted with a very responsible Head of Customer Relations at the service provider.
Sergey Shilov
5/5
I have extensive, multi-year experience working with CloudKleyer. They helped us build and maintain a private, hybrid cloud, distributed infrastructure used for high-load, real-time production systems with stringent performance, reliability, and security requirements.
Frequently Asked Questions (FAQ)
What are Managed IT Services?
Managed IT services involve ongoing management and support in which a provider takes responsibility for agreed IT infrastructure, systems, or processes. CloudKleyer provides managed IT support for physical infrastructure, virtual machines, private clouds, storage, backup, and security solutions.
What does a managed service provider do?
A managed service provider monitors, maintains, and supports agreed parts of a customer’s IT environment under an ongoing service agreement. The exact scope depends on the customer’s infrastructure and business requirements.
Can CloudKleyer manage IT infrastructure at our premises?
Yes. We provide managed IT support for physical infrastructure located on customer premises in Frankfurt am Main and the surrounding region. Applications and end-user workplaces remain under the customer’s control.
What is the difference between Managed IT Services and Remote Hands?
Managed IT Services provide ongoing support and maintenance under a service contract. Remote Hands and Smart Hands can be ordered separately for individual technical tasks and are billed on an hourly or project basis.
Can Managed IT Services be tailored to our infrastructure?
Yes. Customers can select individual managed services or combine them based on their infrastructure, operational requirements, and business priorities. Pricing depends on the selected services and scope of support.
How should businesses choose between managed service providers?
Compare managed service providers by the infrastructure they support, their service scope, response options, technical expertise, locations, and contract terms. CloudKleyer supports infrastructure both on customer premises and in its data centers.
How to Order Managed IT Services from CloudKleyer
A simple 4-step process to get the managed IT support your infrastructure requires.
IT Assessment & Consultation
Discuss your current infrastructure, operational requirements, and business priorities with our specialists.
Custom Managed Services Proposal
Receive a tailored proposal defining the scope of managed services, technical requirements, service terms, and transparent pricing.
Professional Setup & Transition
Our specialists configure the selected services and support the transition of your infrastructure to the agreed service model.
Ongoing Management & Support
CloudKleyer provides monitoring, maintenance, and expert support according to the agreed service scope, helping keep your IT infrastructure stable and operational.
Environmental & Social Responsibility
Supporting Inclusion
We donate to programs that support children with disabilities and actively promote social responsibility.
Carbon-Neutral Operations
We are committed to running environmentally sustainable, CO₂-neutral business processes.
100% Renewable Energy
All our data centers are powered entirely by clean, sustainable energy sources.