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IT Infrastructure Management Services

IT infrastructure management services from CloudKleyer involves maintenance of functionality, providing security and fault tolerance of IT hardware, devices, networks, software, as well as applications deployed locally and in cloud environments.

We design, deploy and improve managed corporate infrastructures according to the business requirements of the project, perform installation works, configure networks, virtual machines and physical servers, replace components, perform repairs of any complexity, provide infrastructure asset management and application management.

We have direct contracts with the world's leading component manufacturers: HP, Dell, IBM, F5, Fujitsu, Cisco and Juniper. This allows us to receive the latest reliable high quality components in the shortest time possible, and the cost of any components for our clients is always lower than the market average.

Our track record includes a huge number of successfully implemented IT-administration projects. We work with growing start-ups and small businesses, as well as with large enterprises. Regardless of whether you have one managed server or an enterprise cloud-based network, we will help you solve your infrastructure management tasks and provide processes, improvements, digital transformation, and change management for your business services, if necessary.

Range of services for the organization and management of corporate infrastructure from CloudKleyer

Tier 3 data center services
  • Colocation
  • Cage colocation
  • Racks and units rental
  • Dedicated servers rental
  • Virtual and cloud servers rentals
  • Network equipment rental
  • IPv4 and IPv6 addresses rental
  • Remote Hands –technical maintenance and security of infrastructure
Connecting infrastructure to the networks and the largest global clouds
  • Free unmetered Internet with speeds up to 100 Mbps
  • Wide range of Internet tariffs with speeds up to 10 Gbps
  • Wide range of Internet tariffs with effective DDoS protection
  • Multiple cross-Internet connection from different providers
  • DE-CIX Free physical connection to DE-CIX networks
  • DE-CIX GlobePEER peering
  • DE-CIX DirectCLOUD – connection to the multi-cloud DE-CIX platform
  • Direct Connect technology to cloud AWS networks, Microsoft Azure, and Google Cloud Platform

Benefits of using IT infrastructure management service from CloudKleyer

Project development, selection of solutions and free consulting at all stages of implementation

We will take care of all key issues on the management of your corporate infrastructure: develop infrastructure automation process and security mechanisms, select technical solutions, organize engineering works, configure hardware and business services, help more effectively use cloud computing in business processes and handle complex tasks.

All our clients receive free consultations from professionals in the areas of engineering design and highly qualified IT administrators from CloudKleyer for the entire duration of the agreement. CloudKleyer's infrastructure management service will help you save time and resources on maintenance in the future, focusing on your core business operations, productivity, and commercial development.

Free unmetered Internet with speed up to 100 Mbps

All of our clients receive a free unmetered Internet connection of up to 100 Mbps as a bonus. For an additional fee for business needs we can offer a wide range of Internet tariffs with speeds up to 10 Gbps, including available fast Internet tariffs with efficient DDoS protection. We guarantee the reliability and availability of our services with an SLA of 99.99%.

Free infrastructure monitoring

When you sign an enterprise infrastructure management agreement, we provide free proactive monitoring service data to every client.

Our management tools, hardware and software solutions allow us to monitor hardware temperature, server performance, infrastructure performance, virtual machine and software uptime, and optimal network performance with high efficiency.

We use software products, such as Zabbix, LibreNMS and Prometheus with Grafana native integration for infrastructure management and remote monitoring of infrastructure performance. All rights reserved.

Made in Germany

CloudKleyer is keeping the prices for its services the same for more than 10 years, except for electricity bills. Always customized terms and discounts for each client. No hidden fees, conditions and clauses that increase the initial cost of the agreement. Project cost is approved once and does not change during the term of the contract.

Support in messengers

Proper infrastructure management and data management are functions that require a high level of responsibility, so our client support management responds to client requests immediately, rather than in 2 hours or in a day. We understand the value of time. That is why, unlike most providers, we are in touch with our clients even via messengers, which allows us to respond faster to client’s requests.

You will not be left one on one with your challenges and will always receive professional, qualified help within 15-20 minutes, even if you have entrusted us with managing just one server. You will always be supported by the same specialists who will be aware of the specifics of infrastructure and business projects of the user. Our support teams are fluent in several languages: English, German, Spanish, Ukrainian and Russian.

Map of data processing centers

Choose the best location to host your servers between 9 data centers around the world: Frankfurt am Main (Germany), Darmstadt (Germany), Amsterdam (Netherlands), London (UK), New York (USA), Moncton (Canada) and global branches in other countries.

Additional services from CloudKleyer

Free server migration and cloud migration
Free relocation of corporate data centers
Post-warranty maintenance of your infrastructure on a subscription basis
Backup and disaster recovery
Our engineers will relocate your servers for free if you use CloudKleyer's IT infrastructure management service. Our specialists have unique experience in organizing data moves from physical, virtual and cloud servers. We implement data migration projects for both on-site and cloud infrastructures.
Dynamic business growth sometimes forces companies to look for new opportunities to scale their infrastructure and make a choice in favor of new locations for the corporate data center. Data center relocation is a service of moving physical hardware by the provider's specialists. Relocation includes several consecutive stages: disconnection and packing, transportation, unpacking and connection at the new location.
If the warranty period for your servers expires, we will take responsibility for its maintenance. We'll find and replace any failed components, even the most expensive ones, free of charge if you sign up for a monthly subscription. We always keep critical components in our production warehouse, allowing us to carry out repairs as quickly as possible.
We will create a unified backup architecture, set up a backup schedule for your managed infrastructure, and set up disaster recovery systems to ensure business continuity and protect against any threats. For backup storage, we can also offer cloud resources and rental of servers and storage space in CloudKleyer managed data storage with large capacity. To organize backups we use technologies and software solutions from leading software vendors: Acronis and Veeam. You can choose the solution yourself for ensuring seamless operations that best meets the needs of your business.

Testimonials from our partners

Avatar

Dr. Silke Klinge

IPE Institute for Policy Evaluation

5/5

The IPE Institute for Policy Evaluation has been a client of CloudKleyer Frankfurt GmbH since 2015. Since the beginning of our cooperation, we have been very satisfied with all the services we have used.

In particular, CloudKleyer was able to convince us with their customized solutions and courteous customer service. We are looking forward to further cooperation with CloudKleyer, which we would like to expand with additional services in the course of the year.

Based on our consistently positive experience, we can recommend CloudKleyer as a partner without reservation.

Avatar

Ilya Vakhrushev

LLC Udeks, CIO

5/5

I am writing to recommend the services of CloudKleyer Frankfurt GmbH. Our company is using the services of CloudKleyer for the past two years, and we are completely satisfied. They do an excellent job, are punctual, supportive and the rates are always competitive as well.
CloudKleyer is a dynamically developing company which provides functional IT services. The company feels and understands the customer’s needs and offers customized solutions which will help customers focus on business objectives and reduce their IT costs.
The advantages of CloudKleyer company's solutions can benefit... not only large and medium companies, but also small businesses. Cloudkleyer is ready to offer solutions to optimize existing IT infrastructure which reduces your IT costs.
A key feature of CloudKleyer's services is that the customer gets a customized, high-performance and highly flexible ICT infrastructure designed to solve the customer's specific needs in the shortest terms.
CloudKleyer's services are reasonably priced, and deploy exactly what we’ve asked for.
I’m happy to recommend the services of CloudKleyer. If you have any questions, feel free to contact me.

Frequently asked questions (FAQ)

? Do you have further questions?


IT infrastructure management is a popular service that providers offer to businesses. Providers undertake comprehensive obligations to ensure the operability, security and compliance of the IT infrastructure with the client’s business requirements. IT infrastructure management involves not only maintenance of hardware, but also monitoring the operation of networks, cloud based services, determining settings for virtual machines, installation and continuous updates of software. At the moment CloudKleyer provides a full stack of infrastructure management services, with the exception of system administration of operating systems. The level of IT infrastructure management on the part of the provider is determined by SLAS (service level agreements slas) and can include a variety of options. Delegation of local and cloud infrastructure management tasks helps businesses to solve the problem of cost savings, reduce risks, as well as strengthen data security and infrastructure fault tolerance. Planning and decision making for strategic managed infrastructure development is always left to the client.


To control the hardware temperature, CloudKleyer engineers use hardware solutions, the main element of which is temperature sensors. At any deviation from the norm automated system incident response sends a warning notification. Our specialists use Zabbix, LibreNMS and Prometheus software solutions to monitor servers, network equipment and network loads. We use open source versions of software solutions allowing us to significantly reduce operational costs for our clients. Monitoring data, analytics and event notifications are automatically sent to both the client and the provider’s experts responsible for IT infrastructure management.


Regular maintenance of the client’s managed infrastructure is carried out in accordance with the approved plan. Repairs or unscheduled maintenance can be carried out promptly in a matter of minutes, immediately after an incident is reported. For this purpose, our engineers and system administrators are on duty in the data center round the clock and continuously. In some cases, when the situation does not require immediate intervention, the service is carried out on the next business day. When you sign a contract for IT infrastructure management, the terms and conditions of maintenance are detailed in the agreement. We are ready to meet all infrastructure needs, both in terms of resources and maintenance.


We allocate our clients’ and our own hardware capacities in a Tier 3-class data center. In case of a complete external power outage, the autonomous operation of the infrastructure and in-house security of data center is ensured by our own diesel generators. In server rooms, automatic systems constantly maintain the temperature at +24°C. Stand-by air conditioning is organized according to the N+2 scheme: even in case of simultaneous failure of two air conditioners the stand-by ones will be automatically switched on. All racks are equipped with stand-by uninterruptible power supplies operating according to the N+1 scheme: in case of failure, the stand-by UPS will turn on automatically. To protect data, we use best practices and tailored strategies in the field of IT security and employ the latest hardware and software solutions from the world’s leading manufacturers.


Our specialists are ready to take over the existing IT infrastructure for maintenance. We conduct preliminary audits and expertise, develop management strategy, optimize resources of IT infrastructure, and implement the most modern and robust security. In cases where corporate data protection policies and regulatory requirements in various industries do not allow businesses to transfer full control over certain segments of the infrastructure to the provider, we can implement monitoring solutions that do not contradict the main industry security policies. If a company uses fully managed services and cloud resources in its business processes, we can take over some of the control. The level of rights and access to the infrastructure in this case is stipulated in advance in the agreement.

How to order IT infrastructure management services

If you want to learn more about our IT infrastructure management offers

or use our other services, just click “REQUEST A CALL”, which you can see at the top of our website.

Our expert from the technical support office will contact you,

suggest the best options, inform you about the approximate cost of the project, provide all the necessary information and details about additional services and options, and help you understand how the service of complex approach to IT infrastructure management works. Take advantage of working with our company to gain a strong competitive advantage, achieve success and set goals.

If you want to receive a list of our offers today,

learn more about the benefits of using CloudKleyer services, and order a free 30-minute online consultation from the leadership of our technical support team, send us a message, fill out a simple form here, on this page: enter your name, phone number, and email address!

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