Managed IT Services

Managed IT services involve delegating the monitoring and maintenance of corporate systems to a service provider. This allows commercial companies to focus on their core business tasks while the provider ensures the proper functioning of hardware, services, or software. CloudKleyer Frankfurt GmbH provides businesses with a comprehensive range of managed services, including security, IT administration, network management, and data storage.

Complete Managed IT Services for Growing Businesses

IT administration of virtual machines and dedicated servers	Managed cloud and cloud services
Remote Hands equipment maintenance and technical support	DDoS protection
IT infrastructure monitoring	Backup process setup and control
Post-warranty IT hardware maintenance by subscription	Rental of any volume of storage space

Advantages of CloudKleyer Managed IT Services

Server IT Administration

We offer a managed service for configuring and monitoring virtual machines. Trust us with your dedicated servers, and we guarantee 99.9% equipment availability.

Comprehensive Technical Maintenance – Remote Hands

By signing a maintenance contract with us, you receive a comprehensive range of services to support the operability of your corporate systems. We perform installation and mounting tasks, carry out urgent repairs, source and purchase necessary components, and monitor infrastructure performance.

Managed Proactive Monitoring Service

Our management tools and hardware/software solutions allow us to efficiently track equipment temperature, server performance, infrastructure workload, virtual machine uptime, software stability, and optimal network throughput.

Storage Space Rental – Any Volume

Order any amount of storage space in our fully managed data repositories. We provide high-speed solutions for hosting databases as well as affordable storage for backup data.

Post-Warranty Equipment Maintenance via Subscription

If your hardware warranty expires, we will assume responsibility for its technical maintenance. If you subscribe to our managed service monthly, we will find and replace any failed components, even the most expensive ones, free of charge.

Managed Cloud

Our engineers and system administrators will design and deploy a corporate cloud tailored to your project's business demands. We have extensive experience launching and managing private and hybrid enterprise networks.

Managed DDoS Protection Service

We offer a wide range of internet plans with speeds of up to 10 Gbps, which include DDoS protection. High-efficiency defense is achieved by establishing a dedicated connection, with traffic filtered through a reliable, thoroughly tested hardware-software solution.

Backup Planning and Control

We take full responsibility for designing and managing your backup strategy. Storage servers and storage space are available for rent to securely store your backups.

Support via messengers

Our support team responds to client inquiries immediately, not in two hours or the next day. Unlike most providers and data centers, we stay in touch even through messengers. You won’t be left to face your problems alone. You’ll always receive professional and qualified assistance. The same dedicated specialists will support you continuously, remaining familiar with the specifics of your infrastructure and business project.

Our support team speaks multiple languages fluently: English, German, Spanish, Greek, Ukrainian, and Russian.

Additional services from CloudKleyer

Colocation in a Tier 3 Data Center

VPS Rental with Any Configuration

Dedicated Server Rental and Leasing

Direct Connection to the World's Largest Clouds

Host your equipment in our Tier 3 data center in Frankfurt. At a time when 90% of space in major European data centers is already occupied, we offer businesses the most competitive hosting conditions. The physical connection to the DE-CIX infrastructure is included as a free option for every client.

Our engineers will develop the optimal VPS configuration tailored to your project’s business needs, free of charge. We offer VPS with custom specifications tailored to your needs. Deployment of custom-configured VPS starts from just 3 days.

Rent dedicated servers for any business purpose under a rent-to-own model for 2 to 5 years. We offer free configuration planning and the latest hardware components. From high-performance GPU servers to budget-friendly solutions for everyday tasks — we’ve got you covered.

Through the DE-CIX DirectCLOUD service, we can directly connect your infrastructure to 50 of the world’s largest public cloud platforms, such as AWS, Microsoft Azure Cloud, and more. This direct access provides a high-speed, low-latency network connection isolated from the public internet and fully protected against DDoS attacks.

Frequently asked questions (FAQ)

? Do you have further questions?

What is the difference between IT support and managed IT services?

IT support fixes issues as they occur, while managed services proactively maintain your infrastructure and ensure uptime, often with guaranteed service levels.

Do you offer 24/7 support?

Yes, our support team operates 24/7. We stay in touch with each client via email and popular messaging apps, ensuring rapid response to your inquiries. Our specialists speak English, German, Spanish, and Russian fluently.

Do you manage cloud, on-premises, and hybrid infrastructures?

Yes, we specialize in hybrid cloud management, seamlessly integrating on-premises infrastructure with public cloud platforms like AWS, Azure, and Google Cloud through our DE-CIX DirectCLOUD connections.

Which monitoring systems do you use?

For infrastructure performance management and remote monitoring, we use tools such as Zabbix, LibreNMS, and Prometheus with Grafana integration.

Can I keep part of my infrastructure under my control?

Yes. With managed services, you retain complete control over your infrastructure. We support your business processes and work closely with your in-house IT team. You can delegate only the tasks you want us to handle.

What is the cost of IT managed services?

Our pricing is transparent and based on the services you need. We offer monthly billing with no long-term contracts required. Contact us for a customized quote tailored to your specific requirements.

How to order managed IT services from CloudKleyer

Simple 4-Step Process to Get Your Managed IT Services

Free IT Assessment & Consultation

Discuss your current IT challenges and business goals with our certified experts.

Custom Managed Services Proposal

Receive a detailed, tailored solution proposal within 24 hours with transparent pricing.

Professional Migration & Setup

Our experienced team handles the entire transition with a zero-downtime guarantee.

Continuous IT Success & Support

Enjoy improved performance, reduced costs, and 24/7 expert monitoring.

Environmental & Social Responsibility

Supporting Inclusion

We donate to programs that support children with disabilities and actively promote social responsibility.

100% Renewable Energy

All our data centers are powered entirely by clean, sustainable energy sources.

Carbon-Neutral Operations

We are committed to running environmentally sustainable, CO₂-neutral business processes.