Server administration and monitoring. Remote hands support services
IT infrastructure design, creation, maintenance, support and monitoring services for business and industry from CloudKleyer Frankfurt GmbH - one of the largest service providers in Europe. Hardware and software installation. Troubleshooting. Creation of detailed technical documentation for IT infrastructure of any scale. Conducting a comprehensive audit. Creating a plan for migration of infrastructure to the cloud and assistance in relocation.
Remote server monitoring. Cybersecurity services. Comprehensive protection against DDoS attacks. Managed firewall and secure access (VPN). Creation of private cloud for secure communication between office and production locations in any country.
Rental and long-term leasing of dedicated and virtual servers. Tier 3 data center in Germany, global affiliates around the world: USA, UK and other countries. Free consulting services. Unlimited Internet with speed up to 100 Mb free of charge as a bonus for your project. SLA 99.99%.
Benefits
Remote technical support and full maintenance
We are always ready to solve even the most unusual client issues, such as failures of disks, RAID controllers, main boards, management boards, optical boards, switches, other maintenance issues of both new and obsolete hardware. Once a maintenance contract is signed, we take responsibility for the availability and performance of the network and all hardware.
Post-warranty service from the provider on a subscription basis
If the warranty period for your hardware expires, we will take responsibility for its maintenance. All broken components will be replaced by our specialists free of charge if the client pays a monthly subscription fee.
Server configuration and component selection
Ability to select components from the world's leading manufacturers: HP, Dell, IBM, Fujitsu, Cisco, and Juniper. We have support contracts with most of the world's largest manufacturers of components. If you have any problems with your hardware, you can contact us directly.
Made in Germany
One-stop server monitoring center in Tier 3 data center in Frankfurt am Main. Connection to DE-CIX, the world's largest Internet exchange point. Ability to cross-connect Internet from different providers.
Post-warranty support from provider on subscription basis. Examples of prices
| Data Storage System | Terms of Service | Monthly Service Cost |
| Fujitsu DX 100 S3 | 24/7 | €95 |
| Fujitsu DX 200 S3 | Next business day 9/5 | €60 |
Free bonuses for all clients
Consulting on server administration, monitoring, and remote hands support services, migration to the cloud and infrastructure relocation, unlimited Internet with channel width up to 100 Mb.
Services
Free consulting on data center migration methods and procedures
Personalized team for your project: administration and management
Responses within 15 minutes 24/7: in messengers, via phone, via e-mail
Multilingual technical support
We are successfully operating for over 10 years!
Why it is profitable to work with us
1. CloudKleyer Frankfurt GmbH is one of the largest cloud providers in Europe. We offer hosting for business and industry as well as all services for building, maintaining, administering and monitoring IT infrastructure of any scale.
2. Our technical support team responds to requests within 15 minutes, not 2 hours or several days. Unlike most other service providers, we are constantly in touch with our clients, even in messengers. You will not be left alone with your problems. Our specialists have years of experience and will help you solve any technical issues.
3. The contract term and billing can be customized. The cost is fixed in the agreement and does not change. We have kept our prices the same for 10 years (except for electricity).
4. We offer dedicated servers, storage systems and networking hardware for rent and long-term leasing. For companies that have a service contract with us, we purchase and stock components for scheduled or emergency replacement.
5. VPS/VDS rental. We can create any virtual server configuration for specific tasks. You can use a connection with channel width from 100 Mb to 10 Gb.
Free server relocation and transportation within Germany! If you relocate the server outside of Germany, pay only for transportation!
Feel free to apply now!
CONTACT USFrequently asked questions (FAQ)
Yes, we can. Our specialists will audit and analyze the operating systems for compliance with technical standards and business requirements. The audit allows us to assess the current state of affairs and prepare a plan for updating, optimizing and reforming the IT infrastructure.
We do all network infrastructure configuration and troubleshooting. Our specialists will help you configure protocols, design routing configurations, set up VLANs, organize a network with different access parameters, install firewalls and protection against DDoS attacks.
In most cases, clients do not even notice the repair work. We inform them about the repair work when it is completed. If it is necessary to shut down the hardware to fix the problem, a period of forced downtime is agreed upon in advance.
For each client we are ready to develop an individual contract with flexible payment terms. The total term of the agreement, frequency of payments and calendar terms are fixed in the documents.
The same specialists will always work with your requests. They will always be aware of the specifics of your project and will be able to solve problems quickly and efficiently. Our technical support team includes technical experts who are fluent in German, English, Spanish and Russian.
Charity and care for nature
Helping children with disabilities
100% use of only clean energy and care for the environment
Electricity from renewable energy sources
